Shipping Policy
Effective Date: [Insert Date]
Welcome to the Rajasthan Agricultural Student’s Welfare Association (RASWA). This Shipping Policy outlines the terms and procedures for the delivery of physical items such as educational materials, food packages, welfare kits, and any other tangible goods distributed by our organization through raswaofficial.org.in and online.raswaofficial.org.in.
If you have any questions about our shipping practices, please feel free to contact us.
Contact Information:
- Email: raswaorganization@gmail.com
- Phone: +91-7073003031, +91-9636260722
- Address: A120, Shiv Gorakhas Nagar, Model Town, Jagatpura, Jaipur, Rajasthan – 302017
1. Shipping Coverage
1.1. RASWA primarily ships goods within India to support agricultural students, farmers, and underserved communities.
1.2. In special cases, such as disaster relief or educational partnerships, international shipments may be considered on a case-by-case basis.
2. Types of Items Shipped
2.1. Educational materials, including books, pamphlets, and stationery.
2.2. Food packages and essential supplies for the needy.
2.3. Welfare kits, such as hygiene products or farming tools.
2.4. Items related to specific programs, events, or campaigns organized by RASWA.
3. Shipping Costs
3.1. For beneficiaries: Shipping is generally free for recipients as part of RASWA’s welfare initiatives.
3.2. For donors or supporters: Costs may apply for certain items, such as event merchandise or promotional materials. Shipping fees, if applicable, will be clearly communicated during the ordering process.
4. Processing and Dispatch Time
4.1. Orders are processed within 2-5 business days of confirmation.
4.2. In cases of high demand or during special campaigns, processing times may vary. Updates will be shared via email or phone.
5. Delivery Time
5.1. Local deliveries within Rajasthan: 3-7 business days.
5.2. Regional and national deliveries: 7-14 business days.
5.3. Delivery timelines may vary due to factors like remote locations, weather conditions, or logistical challenges.
6. Tracking and Notifications
6.1. Once your order is dispatched, you will receive a confirmation email or SMS with tracking details (if applicable).
6.2. For welfare beneficiaries, updates regarding the delivery will be shared directly via phone or email.
7. Delivery Issues
7.1. If an item is delayed, lost, or damaged in transit, please contact us immediately at raswaorganization@gmail.com or call +91-7073003031 / +91-9636260722.
7.2. We will investigate the issue and ensure resolution through replacement or alternate arrangements where feasible.
8. Beneficiary Deliveries
8.1. Deliveries for welfare programs are coordinated with beneficiaries directly to ensure timely and efficient distribution.
8.2. In the case of group distributions (e.g., food drives), recipients will be informed in advance about the delivery schedule and location.
9. Custom and Restricted Areas
9.1. Shipments to restricted areas or zones requiring special permissions will be processed in compliance with applicable regulations.
9.2. Additional delays may occur for deliveries to remote or rural areas.
10. Returns and Refunds
10.1. As RASWA is a nonprofit organization, most goods shipped under welfare or support programs are not eligible for return or refund.
10.2. For donor purchases (e.g., event merchandise), requests for returns or refunds will be handled in line with our Return Policy, available on our website.
11. Changes to Shipping Policy
RASWA reserves the right to update or modify this Shipping Policy at any time. Updates will be posted on raswaofficial.org.in. Continued use of our services constitutes acceptance of any changes.
Thank you for supporting RASWA’s mission to empower agricultural students, farmers, and underserved communities across Rajasthan and beyond. Together, we can make a meaningful impact!
